Shipping policy

GenX Health Products

Orders are fulfilled by our fulfillment partner, Supliful, and shipped from the United States.

Domestic (United States):

- Economy, $50.00 and up: Free

- Economy, 0–5 lb: $4.90

- Economy, 5–70 lb: $19.90

- Standard, 0–1 lb: $6.90

- Standard, 1–5 lb: $9.90

International: We ship to select countries (including the UK, Canada, Australia, and most of the EU). Rates are calculated at checkout based on weight and destination, using DHL Express or USPS (First Class Package International, Priority Mail Express International, or Priority Mail International).

Delivery times: We do not publish guaranteed delivery dates. Delivery timeframes vary by destination, shipping method, and carrier conditions. If you have a time-sensitive order, contact us at support@genxhealthproducts.com before ordering and we will tell you the fastest option available.

Order processing: Orders are made to order through our fulfillment partner. You will receive tracking information by email once your order ships. If an item is unavailable or there is a problem with your order, we will contact you using the information you provided at checkout.

Wrong address: Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, and reshipping fees may apply.

Questions: Contact support@genxhealthproducts.com with any shipping questions.